Effective date: October 16, 2026
1. Who we are
This Privacy Policy explains how LNH Capital LLC (“LNH Capital,” “we,” “us”) collects, uses and shares personal information through lnhcapital.com (the “Site”) and in connection with our lending services.
LNH Capital is a hard money lender. We make short-term and fix and flip loans to real estate investors for business purposes. We do not make loans for personal, family or household purposes.
Mailing address: 21550 Oxnard St #630, Woodland Hills, CA 91367
Email: legal@lnhcapital.com
2. Information we collect
Contact information. Name, email address, phone number, mailing address and company name.
Loan application information. Information you give us when you apply for or ask about a loan, such as the borrowing entity, its owners and guarantors, property address and details, purchase price, rehab budget, after-repair value, experience with past projects, and the loan amount and term you are asking for.
Credit and identity information. With your authorization, we obtain credit reports and may verify identity. This can include date of birth, Social Security number or tax ID, and credit history.
Documents. Files you upload or send us, such as bank statements, entity documents, purchase contracts, scopes of work, insurance, photos and identification.
Communications. Emails, text messages, call notes and, where permitted and disclosed, call recordings.
Device and usage information. IP address, browser type, device type, pages viewed, referring site and similar data collected by cookies and tracking pixels.
3. How we collect it
- Forms. Website forms (built with Gravity Forms) and loan application forms in our loan software (LendingWise).
- Directly from you. By email, phone, text, video call or in person.
- From third parties. Credit bureaus, identity verification services, appraisers, title and escrow companies, property data providers, and brokers or referral partners who introduce you to us.
- Cookies and pixels. Google Analytics and the Meta (Facebook) pixel, managed through the PixelYourSite plugin, and similar tools.
- Calls and texts. Through our phone and texting system in GoHighLevel.
4. How we use it
- To review, underwrite, price, close and service loans.
- To verify identity and creditworthiness and to prevent fraud.
- To answer questions and communicate about your application or loan.
- To send updates and, if you agree, marketing messages about our loan programs.
- To operate, analyze and improve the Site and our advertising.
- To comply with law, regulators and legal process, and to protect our rights.
5. How we share it
We share personal information only as described here.
- Service providers that work for us under contract, including our loan software (LendingWise), CRM and messaging platform (GoHighLevel), website and form tools, cloud storage, email and analytics providers.
- Parties needed to make or service your loan, such as appraisers, inspectors, title and escrow companies, attorneys, insurance agents, loan servicers and credit reporting agencies.
- Capital partners and loan buyers. Investors, lenders or participants that fund, buy or take an interest in a loan, and their advisors.
- The broker or referral partner who introduced you, limited to the status of your request.
- Advertising and analytics partners such as Google and Meta, through cookies and pixels on the Site. See section 7.
- Legal and safety. When required by law, subpoena or court order, or to protect our rights, customers or others, or to prevent fraud.
- Business transfers. In a merger, sale of assets or similar transaction.
We do not sell personal information for money.
6. Text messages (SMS)
If you give us your mobile number and agree to receive texts, we may send messages about your inquiry, application, loan, documents needed and closing, and, only if you separately agree, marketing messages. Message frequency varies. Message and data rates may apply. Consent to marketing texts is not a condition of any loan or purchase.
Reply STOP to any message to stop texts. Reply HELP for help, or email us.
We do not share or sell your mobile number or text messaging consent with third parties for their marketing purposes. Carriers are not liable for delayed or undelivered messages.
7. Cookies, pixels and your choices
We use cookies and pixels to measure Site traffic, remember settings and show our ads on other sites and social media. These include Google Analytics and the Meta pixel.
You can:
- Block or delete cookies in your browser settings.
- Opt out of Google Analytics with Google’s browser add-on.
- Adjust ad settings in your Google and Meta accounts.
- Use an opt-out preference signal such as Global Privacy Control, which we honor as described in section 11.
Blocking cookies may affect how the Site works.
8. How long we keep it
We keep loan application and loan file information for as long as needed to make and service the loan and then for the period required by law, regulators, our capital partners and our record-keeping policy. We keep marketing contact information until you ask us to delete it or it is no longer useful.
9. Security
We use administrative, technical and physical safeguards suited to the sensitivity of the information, including access controls and secure vendors. No method of transmission or storage is completely secure. Please do not send Social Security numbers or bank account numbers by regular email; use our secure application portal.
10. Children
The Site and our loans are for adults and businesses. We do not knowingly collect personal information from anyone under 18. If we learn we have, we will delete it.
11. California privacy rights
This section applies to California residents.
GLBA. Some loan applicant information may be covered by the federal Gramm-Leach-Bliley Act (GLBA) and the California Financial Information Privacy Act instead of the CCPA.
Categories collected in the last 12 months. Identifiers; customer records information; commercial information (property and transaction details); financial information; internet and device activity; geolocation from IP address (general area only); audio and electronic information (call notes or recordings); professional information (real estate experience); and sensitive personal information (Social Security or tax ID, and financial account information provided for underwriting). Sources, purposes and recipients are described in sections 3 to 5.
Sensitive information. We use sensitive personal information only to evaluate and service loans, verify identity and prevent fraud, and not to infer characteristics about you.
Your rights. You may ask us to:
- Tell you what personal information we collected, used and disclosed, and give you a copy.
- Delete personal information, subject to legal exceptions (for example, records we must keep).
- Correct inaccurate personal information.
- Opt out of the sale or sharing of personal information for cross-context behavioral advertising. We treat a Global Privacy Control signal from your browser as a valid request to opt out.
- Limit the use of sensitive personal information (we already limit it as described above).
We will not discriminate against you for using these rights.
How to make a request. Email legal@lnhcapital.com or write to the mailing address in section 1. We will verify your identity by matching information we already hold. You may use an authorized agent with signed permission. We respond within 45 days, which may be extended once by 45 days with notice.
Shine the Light. California residents may ask once a year whether we disclosed personal information to third parties for their direct marketing. We do not do this.
12. Rights in other US states
Residents of some states, including Texas, Colorado, Virginia, Connecticut, Oregon and others, have privacy rights under state law. Depending on your state and subject to exceptions, you may have the right to access, correct, delete or obtain a copy of your personal information, and to opt out of targeted advertising, sale of personal information and certain profiling. If we deny your request, you may appeal by replying to our decision or emailing legal@lnhcapital.com with “Appeal” in the subject line. If your appeal is denied, you may contact your state attorney general.
13. Contact us
LNH Capital LLC
21550 Oxnard St #630, Woodland Hills, CA 91367
legal@lnhcapital.com
14. Changes to this policy
We may update this policy. We will post the new version on this page with a new effective date. If the changes are material, we will give additional notice, such as a banner on the Site or an email.